Client Overview
A leading Healthcare IT Services provider partnered with iShift to modernize their email archive environment as part of a broader digital innovation strategy. The client wanted to move away from legacy archiving systems, reduce operational risk, enhance regulatory compliance, and gain agility in managing and accessing historical data.
The Challenge
The client’s legacy email archiving platform presented major obstacles in performance, compliance, and scalability:
1. Performance and Scalability Limitations
- Slow search and retrieval of archived emails, especially with large data volumes.
- Inability to scale as email growth accelerated.
- Heavy system strain during legal discovery and audit requests.
2. Storage and Infrastructure Constraints
- Aging on-premises hardware nearing capacity limits.
- High maintenance costs and limited integration with cloud technologies.
- No cost-effective path to storage scalability.
3. Compliance and Audit Readiness Gaps
- Difficulty meeting updated retention and security regulations.
- Outdated reporting and auditing capabilities.
- Higher risk of data loss due to limited backup/recovery reliability.
4. Poor User Experience
- Clunky, outdated search interface.
- Slow load times for large archives.
- Limited remote and mobile access options.
This project was not just a data migration—it was a strategic step toward cloud transformation and long-term digital resilience.
The Solution
iShift designed and implemented a comprehensive email archive migration strategy, aligning technical precision with the client’s cloud-first goals:
- Custom Migration Roadmap – Tailored to the client’s infrastructure and compliance priorities with minimal disruption.
- Enterprise Migration Tools – Deployed secure, enterprise-grade migration software to ensure speed and accuracy.
- Source System Optimization – Conducted a deep analysis of legacy archives to streamline performance before migration.
- Large-Scale Data Migration – Successfully migrated all archives to the Microsoft 365 ecosystem with compliance safeguards.
- Post-Migration Validation – Comprehensive QA ensured data integrity, near-zero error rates, and complete auditability
Results Achieved
- 90M+ messages migrated with full fidelity
- 99% success rate (only 0.01% message failures, exceeding industry standards)
- 100% scope completion across all mailboxes
- Immediate operational readiness post-migration
- Full compliance auditability ensured
Business & Digital Impact
- Foundation for Innovation – Freed from legacy systems, the client now leverages Microsoft 365 and modern collaboration tools.
- Improved Agility – Fast, reliable access to historical data across the organization.
- Compliance Strengthening – Journaling archives preserved to meet HIPAA, GDPR, and regulatory audit
- Operational Efficiency – Reduced infrastructure footprint, lowering costs and enabling future cloud transformation
Why iShift + Microsoft 365
As a certified Microsoft Partner, iShift provides clients with:
- Direct access to Microsoft’s latest security, compliance, and collaboration technologies.
- Accelerated project execution with Microsoft’s advanced migration tools.
- Alignment with best practices for healthcare IT compliance.
- Access to licensing incentives and dedicated support channels.
This partnership ensures our clients achieve secure, scalable, and future-ready digital ecosystems.
Ready to migrate your legacy email archives?
Contact iShift to modernize your IT infrastructure with secure, compliant, and cost-effective email migration services.
