Contact Center
Our team will plan and design a cloud-native contact center that is powerful enough to deliver seamless customer experience at a fraction of the cost of traditional platforms.
Contact Center Insights
View our collection of posts related to cloud strategies, and assessments.
Mar 8, 2023
Clients Want to Know More about Cloud Migrations I know most of my posts tend to focus on email and email archiving migrations, probably because I’ve been doing them...
Feb 6, 2023
The holidays have come and gone and now it's time to look ahead to the new year. At iShift, we are looking forward to the possibilities that 2023 holds. In 2022, our...
Oct 21, 2022
M365 and Email Security In my last post, I discussed the risks of storing your data in a legacy archive repository that is end-of-life, broken, or somehow inaccessible....
